Privacy policy
Nuwe Perfumes
Privacy Policy
Last updated: May 2025
At Nuwe Perfumes, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit nuweperfumes.com or make a purchase from us.
1. Information We Collect
We collect information you provide directly, as well as information generated automatically when you use our website.
Personal information you provide:
- Name, email address, phone number, and delivery address when placing an order
- Payment information (processed securely — we do not store card details)
- Communications via email or contact forms
- Account login credentials if you create an account
Information collected automatically:
- Browser type, device type, and operating system
- IP address and approximate location
- Pages visited, time spent, and clickstream data
- Cookies and similar tracking technologies
2. How We Use Your Information
- Process and fulfil your orders, including shipping and delivery
- Send order confirmations, shipping updates, and delivery notifications
- Respond to queries, complaints, or support requests
- Improve our website, products, and customer experience
- Send promotional emails (only with your consent — unsubscribe any time)
- Comply with applicable legal obligations
- Prevent fraud and maintain website security
3. Sharing of Information
We do not sell or rent your personal data. We may share it only with:
- Delivery partners – to fulfil and track your shipment
- Payment processors – to securely process transactions
- Analytics tools – e.g. Google Analytics
- Legal authorities – if required by law or court order
4. Cookies
We use cookies to enhance your browsing experience, remember preferences, and analyse traffic. You may disable cookies in your browser settings, though some features may not function correctly.
5. Data Security
We use SSL encryption and reasonable technical measures to protect your data. No internet transmission is 100% secure, but we take every reasonable precaution.
6. Data Retention
We retain personal data as long as necessary, or as required by law. Order data is typically kept for up to 5 years for legal and accounting compliance.
7. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children's Privacy
Our website is not directed at children under 13. If you believe a child has submitted personal data to us, contact us and we will delete it promptly.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted here with a revised date.
Contact Us
If you have questions about this Privacy Policy, please reach out:
Email: care@nuweperfumes.com
Mobile: +91 96330 60479
Nuwe Perfumes, Kerala, India